Support Services

Proactive Network Administration

Active management of your network, as opposed to waiting for it to breakdown, increases its reliability and your productivity. There are a few key areas that should be regularly monitor and maintained in order to ensure the reliability and safety of your network:

• Server Data Backup and Verification
• Hardware Performance and Condition
• Firewall and Intruted protection and Integrity
• Antivirus and Spyware Software Updates and Monitoring
• Security Updates

For as little as 15 minutes daily i-Net can monitor and manage these critical tasks for you, allowing you to do what you do best, focus on your business.

Remote Network Monitoring

If your server crashes or your network is "down", rapid resolution is critical. Server issues often affect every user on your network. You cannot afford to wait until tomorrow or the next day for an answer. i-Net has the ability to access your server from a remote location and provide fast, efficient support in minutes, not days. If required, i-Net can be onsite in just a couple of hours (even weekends).

 

 

 

Service Agreements You Can Depend On

Looking for computer support at a fixed cost?

Our service agreements provide you the ability to budget your computer maintenance costs and provide a substantial discount over per call service. Typical services included in our service plans include:

• Onsite Computer Repairs for businesses desktops and servers (parts not included)
• Remote Support for instant response
• Server monitoring for health performance
• Server data Backups and schedules
• Wireless networking and router configuration and monitoring
• Emergency server Data Recovery
• Virus protection update and monitoring
• Firewall configuration and monitoring
• Server hardware condition and system events

Notice: Contract can be cancelled for any side with a written letter with two month in advance.